I’ve always been satisfied with your Car and service. Never have I have a problem with your service and you’ve always been expedient and excellent service
We bought a used car from Mini and had a wonderful experience. Bill Harada went above and beyond to assist us and answer all our questions. They were not pushy with extended warranties but offered good options. We will definitely do business with Mini again!
Staff very friendly. Very nice waiting room, stocked with snacks and drinks. I
Arman is great to work with. Extremely responsive, incredibly efficient, even with an unexpected repair. It is always quick to get in and out, there is always a loaner available, and everyone is always friendly and helpful. It was also great to see all the precautions taken due to CV-19, everyone did all they could to make sure you were at ease and safe in bringing in your vehicle.
Arman is FANTASTIC! He communicates well about how much a repair will cost, what is needed, how long it will take and keeps me updated whether I am waiting at the dealership (which is adorable and comfortable) or puts me in a loaner and texts me updates. I highly recommend Arman and MINI of St. Louis!
Arman in the Service Dept is wonderful! He is very professional, courteous and efficient! He took the time to explain the repairs to me. I didn’t feel rushed but it wasn’t a long ordeal either.
I always receive efficient and friendly service anytime I come in for maintenance and check ups. The staff is very accommodating, and I always leave feeling like a 5-star customer.
Arman is super friendly and knowledgeable. He helped me quickly and got me in and out of the dealership fast. He kept me updated on the status of my car throughout the day.
Knew who I was upon arrival and was very attentive to what we needed completed and also wanted looked at. Kept me informed along the way and worked with us on an issue to be completed at the next time of service.
Extremely responsive, friendly and great customer service. Made it very easy to make an appt, and kept me informed through the whole process service and pickup.
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