I was hesitant at first but after finally going to the dealership we were greeted right away by our sales person Mark. He gave us all the information we needed with zero pressure or silly "car guy" questions. We decided to purchase a new Countryman and have been thrilled with the vehicle. Great job by everyone.
Absolutely the best MINI dealership in the Illinois/Missouri area! The people that work there are truly dedicated to the brand, knowledgeable and totally fun. Integrity and Pride is something that is very important to all the employees and do everything possible to make your experience awesome! They have expanded their inventory to having all makes and models of Pre-owned vehicles, and as always a great selection of New and Pre-Owned MINI's! Highly recommend!
I just purchased my second mini. I had my first mini for almost six years and loved it. The service personnel were always professional, courteous, and thorough. When it came time to upgrade this year, i always knew I wanted to stay with mini. I contacted the dealership and worked with Sam to make sure that we found the mini I was looking for. I gave him my specs, and he ordered the car. It arrived within 2 weeks. Financing and making my trade-in were easy and quick. The new features on the 2019 mini are excellent. I am very happy with my purchase, and with the staff of Mini of St. Louis.
I cannot say enough positive things about Mini of STL and their amazing staff. Our Motoring Advisor Bill was personable and enthusiastic about helping my fiance and I purchase one of her dream cars. Bill took the time to show us the ins and outs of the Mini we ended up going with, being sure to answer any questions that we had. Mary on the finance team was extremely helpful and informative about the choices we were offered. Not once were there any high pressure sales tactics, snobby attitudes or being pushed towards cars we didn't want just so they could make a sale. Mini of St.Louis has a customer that will continue to come back for years to come as well as recommend to friends and family.
Everyone here treated me well. I was approached by Bill when I walked in the door and he helped me search through their inventory so I could make a good decision. They had exactly what I wanted and I enjoy going by just to say hello. Mary also spent so much time with my wife and I to make sure we had everything understood.
Our sales rep was off. But very nice young lady helped us.
1st time at Mini Cooper St. Louis and had a phenomenal experience. Great customer service provided by Arman Dzafic really made this experience memorable. He turned a bad situation into a very positive one with his knowledge of mini coopers and his genuine care for his customers. Would recommend 11 out of 10 times! High praise for Arman.
I cant express how great the entire service staff are. They are always helpful and willing to answer all questions. Dan is the best. Thanks again
The mini is a great driving experience, easy buying expertise from Bill Harada and you have an amazing service department. Thanks Mary for making that paperwork and warranties easy to understand. Belonging to the mini club has added friends, fun and rallies to the mini-owner experience.
We had not purchased a new vehicle in quite awhile so it was a bit overwhelming. Every department was extremely helpful and informative. I also feel that any future visits whether it be service or maintenance will be “painless” and easy! we are so happy with our purpose!
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