Great experience buying my new vehicle from Bill. Everything was explained in detail and reviewed so I had a thorough understanding. Quick and efficient service.
All I knew about MINI's going in their door was that they were a sporty looking fun little car. Bill at STL MINI educated me on all things MINI and really helped me pick out the best model and features for my lifestyle. I ordered my MINI during my 1st visit there and how exciting it was to pick out all the details for my car and know that it was being built just for me. They kept me updated on the process and I knew when it was shipped from Europe and when it arrived here in the USA and then arrived in STL. Bill spent 1 1/2 hours with me going over all the features and helping me program things like preferred radio stations and color choices for my screens. Bill called & checked in with me just 5 days after I received the car. As soon as my plates come in, I will have a follow-up appointment with Bill to go over anything else I might have questions on. It's been a great experience thus far with working with STL Mini. Mary is Finance was a breeze to work with as well.
We purchased our first MINI a long time ago. It was time for a new one and we were not disappointed. Everyone worked hard to make sure we were happy with our decision. Great place to buy your car.
I visited this dealership several times before I purchased my Clubman. Each visit was accommodating and they had a lot of patience with me. I never felt pressured! I had the best car buying experience ever!
We had a great experience with the purchase of our new Mini! We were treated with respect and given a fair price for our trade in.
Sam and Mary were helpful, informative, and relaxed. Made the purchase so much easier. We had been looking at used Mini's for a few years. This was the dealership's loaner car, with minimal miles. It was a good fit for us.
Fun staff .... Super cool location to buy a car!!
I had been procrastinating looking at a new car because I really don’t like being pressured, as I had been in my past experiences. However, dealing with Kate and Mini of St. Louis was a real treat! She is knowledgeable and forthcoming, and I never felt any pressure to make a decision. That’s why I drove away with a new Mini Clubman that afternoon!
Sam Hall was great the entire process. I was looking at another car that was not quite ready, during that time I started looking at the Audi A4 which I ended up buying. I came by without an appointment to buy the car, Sam had another couple there finishing up a deal. He was able to handle both of us and was calm, cool and collected. He sent me in to work with Mary McDonnell who took care of financing and finishing up the purchase. She was very quick and did a great job as well.
Driving by the dealership one day and spotted a used Infiniti QX-80 on the lot. After showing it to my wife and taking a couple of test drives, we made an offer and after a little back and forth, made the deal. We dealt with Sam Hall and Mary McDonnell who were a pleasure to work with; no high pressure, no push for "extras". I will definitely consider this dealership for my next vehicle purchase.
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