We had a key that needed coded and handled it was handled by Arman. He was very helpful, freidnly and did a great job of keeping us updated on the process. Totally satisfied with our visit and service.
I took my car in to be serviced & Arman was my contact. He was friendly, knowledgeable & professional. He kept me informed regarding the status of my car. I highly recommend Arman & Mini of STL!
Fantastic experience! First off, The show room is gorgeous! I was immediately offered a water, coffee, and a snack while I waited. Everyone in facility is welcoming and willing to help in anyway they can. Bill helped me with my sale process. He is the best! I traded my old mini in for a lease on a new mini. I was not the easiest client to say the least! But he diligently responded to all of my questions and concerns, while going above and beyond to ensure Ive gotten exactly what I wanted. I am incredibly happy with my new ...
I took my daughters 2010 mini cooper in for service Oct 16th. As soon as I arrived they took the car back and diagnosed the problems. Had a really good experience and very courteous employees. Would highly recommend this service department. Thank you st Louis mini!
This is the fourth Mini I have bought from this dealership. Mark Conn and Neil Westfall have been great to deal with and are serious about wanting and keeping your business. They were extremely efficient and helpful with my latest purchase and Mark is doing follow up on a couple of items. Would highly recommend.
Service personnel always courteous and helpful. Counseled me regarding optional items. Service completed in promised time. Waiting area pleasant with coffee and fruit. All good.
I had a fabulous experience at Mini St. Louis. Arman saved me money and was great with updates regarding my service. The loaner car was great! I was able to go about my day even though I didn't have my car.
The entire staff is extremely courteous and professional. Arman especially was very accommodating and anxious to answer any question or concern that I posed. The entire Mini operation is first-class.
Arman estimated the right wait time for me. After the initial diagnosis, he took me back to the service area to meet the mechanic and point out the issues with my MINI. Having some knowledge of cars, I appreciated this because I was able to see first-hand what was wrong with my MINI. This helped my make the best decision on the service that would save money in the long run. Arman gave me a loaner car and accurately told me when to expect my car back. Two thumbs up for Arman.
Dustin Summers did a superb job of providing us with the amount of information we needed to make a decision. Dustin let us do things in our own time and made sure we understood the new technology we would have with our purchase. The experience was well worth the time invested and we love our new convertible.
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